Frequently Asked Questions

This Agreement was last modified on 18th february 2022

Shipping Information

What is MNX?

We are not your average fashion brand! We’re here to redefine what a fashion brand can be focusing on basics and high fashion to inspire men, women and children all over the world. We want you to go your own way and empower you to feel capable and cool in your everyday.

Where is my order?

After placing an order at MNX online store, you’ll receive a confirmation email. Once the package has arrived at the sorting facility in your country, you’re able to track your order purchased at MNX. You will receive a tracking number in your email.

How do I return the items bought from MNX ONLINE STORE?

You have 100 days to decide if you want to keep your newly bought fashion items. There are multiple options of returning the item.

Where can I get a promo code?

After subscribing to the MNX Newsletter, we’ll send you a discount voucher to your mailbox. Additionally, our members have regular access to special offers and promotions. Subscribe to our newsletter.

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How do I get a refund?

You will receive the refund by way of the original purchase method. Typically, it takes up to 2 weeks (excluding weekends and bank holidays).

If we couldn’t answer your questions visit our contact us page or send them an email

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